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This guide only applies to current-generation Spotters running on v2.15.6 or v2.16.x.

Current-generation Spotters running on version v2.15.5 or lower MUST BE updated to v2.15.6 BEFORE they are updated to v2.16.8. See Firmware v2.15.6 Installation Instructions.

If you accidentally install the wrong firmware version, do not try to fix things by installing the correct version after the fact. This will cause further problems to your system. Instead, contact the Sofar Support Team for advice on how to proceed.

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Requirements

You will need:

• a Spotter running on firmware version v2.15.6 or higher (see Find your Spotter’s firmware version)
• a USB-C data and charging cable, preferably the one provided with your Spotter

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Not all cables can be used for data transfer! Make sure you have one USB-C cable that can be before proceeding.

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• a computer with an active internet connection (or the firmware package already downloaded)
• the administrative credentials for the computer you will be using </aside>

macOS

1. Connect your Spotter to your computer using the USB-C data cable.

   1. If you’re doing this for the first time, your Mac may ask you if you want to allow the accessory to connect → Click Allow.

      

2. Turn on your Spotter by switching the on/off switch to the “on” position.

3. Make sure that an SD card is properly inserted into the Spotter. If it isn’t, the SYSTEM LED will likely be red.

4. Make sure your Spotter is in RUN mode (see pages 12-15 of the Spotter User Guide).

5. Download the firmware package:

   Spotter_FW_v2.16.8_BM_v0.13.11.zip

6. In Finder, open the ZIP file to unzip the folder.

7. In the unzipped folder, find and open the macOS subfolder that corresponds to the type of processor your Mac has:

   • If your Mac has an M-series chip → Open the macos-apple-silicon subfolder.
   • If your Mac has an Intel Processor → Open the macos-intel subfolder.

8. Right-click (or Ctrl+Click) the spotter-flash-upload file and select Open.

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   You might see a warning like this:

   

   Click OK to close the warning and then open System Settings, click Privacy & Security in the sidebar, and scroll down to the Security section. Below “spotter-flash-upload” was blocked..., click Open Anyway.

   

   If prompted, enter the administrator credentials (username and password).

   You might see another warning:

   

   Click Open.

   If prompted, enter the administrator credentials (username and password) and then click Modify Settings.

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9. Terminal might request access to files in your Downloads folder. Click Allow.

   

10. A new Terminal window will open and display real-time progress of the update, which should take between 3-5 minutes.

    

11. If the update is successful, Terminal will display Successfully updated spotter to: 2.16.8. Wait until you see Update finished! to exit the Terminal window.

    

    <aside> <img src="/icons/info-alternate_blue.svg" alt="/icons/info-alternate_blue.svg" width="40px" />

    If the update is unsuccessful, you will see a red error message in the Terminal window. Turn off the Spotter and unplug the USB-C cable before trying again.

    If you continue to see an error message after multiple attempts, please email the Sofar Support Team and include a screenshot of the Terminal window.

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12. Your Spotter firmware is now updated! You can now disconnect the USB-C data cable.

Linux

1. Connect your Spotter to your computer using the USB-C data cable.