This page outlines the remote data subscription service currently provided by Sofar Ocean Technologies. We continue to refine and improve our offerings, and we will update this page accordingly. In the following sections we outline how the various Spotter operation modes, data packages, and pricing work, as well as how all of this relates to what you see on your Dashboard. Sofar makes an effort to keep data transmission affordable and simple. Any savings we can accommodate due to future price breaks with our satellite and cellular provider we intend to pass on to our users. Also, we will continue to refine and update data subscription features and options to accommodate user needs. Please contact [email protected] with any questions, suggestions, or feature requests.
90 days of complimentary satellite and cellular data is included with every Spotter purchase. Your subscription begins on the day you register the product(s) to your online user account, or three months following Sofar’s shipment of the product(s) to you, whichever is sooner. The subscription expires at the end of the number of months purchased (use-by-date) or when the transmission budget is exceeded, whichever comes first. When your current subscription expires, any pending renewal will automatically activate. All data services are subject to Sofar's Terms of Sale and Terms of Use.
With a data subscription, your Spotter will send selected data via satellite or cellular transmission to be stored in our database and made accessible to you via the dashboard and API. Without a subscription, your Spotter continues to operate normally and will store all collected data on the on-board SD card. However, for real-time updates of wave data, status, and position, you will need a current data subscription. Subscription status information and renewal is accessible via the detailed view of your Spotter on your Dashboard.
Your data subscription includes unlimited access to the Spotter Dashboard and:
Renewals can be purchased through the dashboard at any time in durations between 1 and 24 months. Renewals will automatically activate upon expiry of your current subscription, or on purchase if your subscription is currently expired. The Dashboard will indicate if you have any pending renewals on your Spotter.
1-5 months – $100/month 6-11 months – $92/month 12-24 months – $84/month**
1-12 months – $30/month**