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This guide pertains to Spotter buoys (with and without Smart Mooring) as well as Spotter Scouts.

For Spotter Scouts, you will also need to log in to Tether using the email and temporary password emailed to you by Online Oceans to complete the registration process.

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Requirements

You will need the following information (which is also emailed to you when your Spotter is ready for registration) to complete the Spotter registration process:

• Spotter ID → found above the barcode on top of your Spotter and on the accessory box shipped with your Spotter system
• Activation code → printed on the accessory box shipped with your Spotter system

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A Spotter can only be registered to and owned by one account. Once a Spotter has been registered to an account, you cannot register it to another one. Contact Sofar Support for help sharing a Spotter with another account or transferring its ownership to a different account.

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1. If you haven’t registered any Spotters to your account yet, click the Register Spotter button ****in the Spotter panel in the Map View. Otherwise, select Register Spotter ****from the Dashboard menu.

   

2. Enter the Spotter ID and the activation code.

3. Click Register.

   

Your Spotter is now registered to your account! The complimentary account balance funds and satellite credits included in your Remote Access Package will have been added to your account automatically, as long as you registered your Spotter to your account within a year of purchase.

If this was your first time registering a Spotter to your account, your data subscription will be activated and a new billing cycle will be established. If you already had an active data subscription when you registered this Spotter to your account, your new Spotter’s telemetry line(s) will be enabled and added to your existing data subscription. You will only be charged a prorated fee for the days in the billing period that the new Spotter’s telemetry line(s) are enabled.

Once you turn on the Spotter, it will typically take 1-1.5 hours for it to show up in the Dashboard map for the first time. Make sure it has an active telemetry line (see Change your telemetry lines) and a clear view of the sky with minimal obstruction so it can establish a GPS signal. If you turn on your Spotter indoors, it will not be able to connect.

Additional resources

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Spotter Onboarding guide Get Started with Spotter

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Spotter Dashboard guide Spotter Dashboard

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